Mercedes-Benz Repair in Ormond Beach

A Mercedes tells you a lot — if your shop has the equipment to listen. Ours does.

Why Mercedes owners choose Lonnie's

• We run XENTRY

  the same diagnostic platform Mercedes-Benz dealers use. Your car's systems are read the way Mercedes designed them to be read, not guessed at with a generic scanner.

• Programming and coding, in house.

  Not just reading fault codes: SCN coding, module replacement and software updates are done here, not sent out. Kasey is NASTF-credentialed for manufacturer secure systems — the access most independent shops don't have.

• Theft-relevant parts, done here.

  If your Mercedes needs an ignition module, an electronic steering lock or an engine control unit, that work requires a credentialed security release through Mercedes' systems — including the SCN coding that goes with it. We're set up for it.

• Transmission repair — repairs, not full rebuilds.

  Valve bodies, and remanufactured units. If the problem can be fixed without a complete internal rebuild, it gets fixed here. If it can't, we'll tell you that straight rather than take it apart to find out.

• OEM or OE-quality parts only.

  We don't install bargain-line parts. You'll know exactly which part is going on your car and why.

• Your service history, documented.

  Every service we perform is recorded — the maintenance record that matters when your car is under factory warranty, and when you sell it.

Your vehicle health report — like a checkup from your doctor

Every vehicle that comes through our shop gets a digital vehicle health report, every visit. Photos of what we found, plain-English notes on what they mean, and each item labeled honestly: what needs attention now, what can wait, and what's just worth watching. You review it right on your phone.

You approve the work — and every dollar — before it begins, and nothing gets added without your authorization.

Our warranty

We offer a written 3-year/36,000-mile warranty. Ask us for complete coverage terms.

Mercedes services we handle

A & B Service · engine and transmission diagnostics · cooling system and overheating · A/C · brakes · suspension and steering · electrical, battery and starting · oil leaks and gaskets · Sprinter vans

Not sure if we service your model? Call 386-677-1818 and we'll tell you straight.

FAQ

Do I lose my factory warranty by not going to the dealer?

No. Under the federal Magnuson-Moss Warranty Act, a manufacturer generally cannot void your new-car warranty simply because maintenance or repairs were performed by an independent shop, and generally cannot require dealer service or brand-name parts as a condition of coverage unless it provides them free (FTC warranty guidance). What matters is that scheduled services are done on time, to spec, and documented — we record every service performed. (Coverage of a specific failure can generally only be denied if the manufacturer shows the outside work or part actually caused that failure.)

My maintenance light is on — what's the difference between an A Service and a B Service?

They're different scheduled-service intervals with different scopes, and which one your car needs depends on the model and what the car itself is calling for. We cover this on our A & B Service page — or call and we'll look it up for your car.

What will it cost?

We don't quote repairs sight-unseen — a number given before anyone has inspected the car is a guess. Your vehicle health report gives you an exact, itemized picture, and you approve every dollar before work begins.

Can I wait, or should I drop off?

Either. We have a waiting area, drop-off with a key drop, and a local shuttle. You can approve work by text and pay by text. Vehicle pickup and delivery may be available by advance arrangement — ask your advisor.

Visit us

Lonnie's Automotive · 60 N Yonge St, Ormond Beach, FL 32174 · 386-677-1818 Monday–Friday, 8:00 AM–5:00 PM ·