Mercedes-Benz A & B Service in Ormond Beach

What A and B Service actually are

Mercedes-Benz schedules maintenance as alternating service intervals: the A Service is the lighter interval, the B Service the more comprehensive one. Exactly what each includes depends on your model, year, and what the car's own maintenance system is calling for — which is why we don't hand you a generic menu.

How we do it

• We run XENTRY

  the factory diagnostic platform — so we see exactly which service items your specific car is due for, straight from the car's maintenance system.

• OEM or OE-quality parts only.

  We don't install bargain-line parts. You'll know exactly which part is going on your car and why.

• Documented for your warranty.

  Every service performed is recorded to the factory schedule — the paper trail that protects your warranty coverage and your resale value.

Your vehicle health report — like a checkup from your doctor

Every vehicle that comes through our shop gets a digital vehicle health report, every visit. Photos of what we found, plain-English notes on what they mean, and each item labeled honestly: what needs attention now, what can wait, and what's just worth watching. You review it right on your phone.

You approve the work — and every dollar — before it begins, and nothing gets added without your authorization.

Our warranty

We offer a written 3-year/36,000-mile warranty. Ask us for complete coverage terms.

Not sure if we service your model? Call 386-677-1818 and we'll tell you straight.

FAQ

Do I lose my factory warranty by not going to the dealer?

No. Under the federal Magnuson-Moss Warranty Act, a manufacturer generally cannot void your new-car warranty simply because maintenance or repairs were performed by an independent shop, and generally cannot require dealer service or brand-name parts as a condition of coverage unless it provides them free (FTC warranty guidance). What matters is that scheduled services are done on time, to spec, and documented — we record every service performed. (Coverage of a specific failure can generally only be denied if the manufacturer shows the outside work or part actually caused that failure.)

The dealer quoted me for a B Service. Can you do the same service?

We perform Mercedes scheduled maintenance to the factory schedule for your specific car, and we document it. Bring the quote or just tell us the model — we'll tell you exactly what your car is due for.

What will it cost?

We don't quote repairs sight-unseen — a number given before anyone has inspected the car is a guess. Your vehicle health report gives you an exact, itemized picture, and you approve every dollar before work begins.

Can I wait, or should I drop off?

Either. We have a waiting area, drop-off with a key drop, and a local shuttle. You can approve work by text and pay by text. Vehicle pickup and delivery may be available by advance arrangement — ask your advisor.

Visit us

Lonnie's Automotive · 60 N Yonge St, Ormond Beach, FL 32174 · 386-677-1818 Monday–Friday, 8:00 AM–5:00 PM ·