Sprinter Van Repair in Ormond Beach

When a Sprinter sits, it costs you — a work van off the road is lost jobs, a camper van off the road is a lost trip. Getting you an honest answer fast is the point of how we work.

Why Sprinter owners choose Lonnie's

• We run XENTRY

  the same diagnostic platform Mercedes-Benz dealers use for Sprinters. Your van's systems are read the way Mercedes designed them to be read.

• Programming and coding, in house.

  SCN coding, module replacement and software updates are done here, not sent out — so a control unit doesn't put your van on someone else's schedule. Kasey is NASTF-credentialed for manufacturer secure systems.

• Theft-relevant parts, done here.

  Ignition modules, electronic steering locks and engine control units need a credentialed security release through Mercedes' systems, including the SCN coding. We're set up for it.

• OEM or OE-quality parts only.

  We don't install bargain-line parts. You'll know exactly which part is going on your car and why.

• Text-first workflow fits a working schedule.

  Drop the van, get your health report on your phone, approve by text, pay by text — you don't have to stop your day to manage the repair.

Your vehicle health report — like a checkup from your doctor

Every vehicle that comes through our shop gets a digital vehicle health report, every visit. Photos of what we found, plain-English notes on what they mean, and each item labeled honestly: what needs attention now, what can wait, and what's just worth watching. You review it right on your phone.

You approve the work — and every dollar — before it begins, and nothing gets added without your authorization.

Our warranty

We offer a written 3-year/36,000-mile warranty. Ask us for complete coverage terms.

Sprinter services we handle

Factory-schedule maintenance · engine and transmission diagnostics · cooling system and overheating · A/C · brakes · suspension and steering · electrical, battery and starting · oil leaks and gaskets

Not sure if we service your model? Call 386-677-1818 and we'll tell you straight.

Sprinter case files

• Three safety warnings at once on a Sprinter 3500one failed wheel-speed sensor, not three problems
• Stuck in limp mode, won't shift past secondthe conductor plate, not the transmission
• New battery, new starter, still won't starta seized alternator and a second battery

FAQ

Do I lose my factory warranty by not going to the dealer?

No. Under the federal Magnuson-Moss Warranty Act, a manufacturer generally cannot void your new-car warranty simply because maintenance or repairs were performed by an independent shop, and generally cannot require dealer service or brand-name parts as a condition of coverage unless it provides them free (FTC warranty guidance). What matters is that scheduled services are done on time, to spec, and documented — we record every service performed. (Coverage of a specific failure can generally only be denied if the manufacturer shows the outside work or part actually caused that failure.)

I use my Sprinter for work. How do you handle scheduling?

Call 386-677-1818 and tell us the situation — we'll be straight with you about timing before you commit. Key drop and text approval mean the visit can fit around your workday, not the other way around.

What will it cost?

We don't quote repairs sight-unseen — a number given before anyone has inspected the car is a guess. Your vehicle health report gives you an exact, itemized picture, and you approve every dollar before work begins.

Can I wait, or should I drop off?

Either. We have a waiting area, drop-off with a key drop, and a local shuttle. You can approve work by text and pay by text. Vehicle pickup and delivery may be available by advance arrangement — ask your advisor.

Visit us

Lonnie's Automotive · 60 N Yonge St, Ormond Beach, FL 32174 · 386-677-1818 Monday–Friday, 8:00 AM–5:00 PM ·